Patient-Reported Outcomes
How patients rate their care, quarter by quarter
Every quarter, an independent survey partner asks our patients directly. Here's what they've told us — unfiltered, over the last five quarters.
Q1 · 2025
Every patient surveyed this quarter said they'd recommend us — a perfect score right out of the gate.
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Q2 · 2025
Patients rated us as promoters at the highest possible level, with strong engagement in their own care.
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Q3 · 2025
Nine in ten patients rated their experience as excellent, as we worked on making care feel even more personal.
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Q4 · 2025
Comfort and convenience scores climbed to among the highest the practice has recorded.
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Q1 · 2026
Our strongest quarter on record — patients rated their comfort and overall experience at essentially perfect scores.
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5-Quarter Average
Consistently rated among the top O&P practices nationwide.
Averaged across every survey since Q1 2025 — Net Promoter Score, patient involvement, comfort, and overall satisfaction.